Frequently Asked Questions
We provide answers to many of the most frequently asked questions on our FAQ page. If you have a question, please check there before asking customer support.
Game Help
If you are unsure about how a game is played, the in-game help system will provide you with a description and play instructions.
Customer Support
Our team is available 12:00 and 04:00 GMT (Greenwich Mean Time Zone). Our Customer Support agents have the best training in the business and are ready to solve any problems or answer any queries you may have immediately.
Customer satisfaction is our number one priority, and so if you have any comments about our online casino, good or bad, then we would genuinely like to hear from you.
You may contact us by:
The support team is waiting to help with any technical questions and feedback.
The accounts department can assist with all enquiries related to your casino account, the cashier, making payments and cashing in.
The general queries team fields any other questions.
Phone
Please feel free to call us between 12:00 and 04:00 GMT (Greenwich Mean Time). When you call, please have your username ready.
Telephone: +5999 433 8828
